Refund policy
Refund & Return Policy
We offer a 7-day return window from the date you receive your order.
Eligibility for Returns
To qualify for a return, the product must:
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Be unused and in original condition
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Include all original packaging and tags
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Be accompanied by a valid proof of purchase
How to Initiate a Return
To request a return, please contact us at:
contact@gomist.in
Once your request is approved, we will provide the following:
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Return instructions
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Shipping details or label (if applicable)
Return Address:
733, ground floor, Rishi nagar,
Sundaram Colony, Baghpat Road,
Meerut – 250002
Whatsapp : +91 7906824884
⚠️ Returns sent without prior approval will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item:
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Notify us within 3 days of delivery
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Share clear images of the issue
We will arrange a return and offer the following:
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Full refund, or
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Replacement, based on your preference
Non-Returnable Items
The following items are not eligible for return:
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Used products
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Customized or personalized items
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Sale or clearance items
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Gift cards
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Hazardous or flammable products
Exchanges
To exchange a product:
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Initiate a return for the original item
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Place a new order once your return is approved
Unused Returns
Unused products can be returned within 7 days of purchase.
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Return shipping charges will be borne by the customer
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Product must meet all eligibility conditions
Refunds
Once we receive and inspect your return:
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You will be notified of approval status
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Approved refunds are processed within 5–10 business days
Refunds will be issued to the original payment method.
Please allow additional time for your bank or payment provider to reflect the refund.
If your refund has not been received within 15 business days, contact us at:
contact@gomist.in
Need Help?
For any questions related to returns or refunds, feel free to contact us at:
contact@gomist.in
We aim to ensure a smooth and transparent experience with every purchase.